Community Guidelines

CleanStop works because of people like you. Help fellow travelers by keeping reviews helpful, honest, and kind.

Be helpful & specific

  • Mention what you actually experienced — cleanliness, smell, supplies, privacy, safety.
  • Note the date and time of day if conditions vary (e.g. "busy at lunch").
  • Call out accessibility details: door width, grab bars, lighting, baby-changing.

Be honest & fair

  • Only review places you've actually visited.
  • Don't post fake reviews to boost or sink a business.
  • Update your review if conditions change.

Be respectful

  • No hate speech, harassment, threats, or discrimination based on race, gender, sexuality, religion, or disability.
  • Critique the restroom, not staff personally. Avoid naming individual employees.
  • No profanity directed at people or groups.

Protect privacy

  • Don't include photos of other people without consent — never photograph minors.
  • Don't post personal details (names, license plates, home addresses).
  • Don't share private medical information about yourself or others.

What we'll remove

  • Spam, advertising, or affiliate links.
  • Reviews that violate any guideline above.
  • Content that's illegal, threatening, or sexually explicit.
  • Reviews of locations that aren't open to the public or don't exist.

See something off? Use the Report button on any listing or review, or email moderation@cleanstopapp.com.

See also: Terms of Service · Accuracy Disclaimer